Help When I Needed It

Their policy is "We always endeavor to reply to your correspondence within a few minutes, but please allow us up to 24 hours to respond." When I contacted them about an issue that I coudnt resolve (operator error), I got an almost immediate response, and I was given more than one suggestion as to how to solve my problem. Their response to my problem was sensitive, kind, and they offered to give any other help if the first suggestion didnt resolve my problem. This is the way I want to deal with an app provider!

twilight knight about MiJournal